Preliminary Information

PRELIMINARY INFORMATION REGARDING YOUR ORDER 

1. Subject Matter

This preliminary information form covers the rights and obligations of the parties with respect to sale and delivery of the products described herein. By accepting this preliminary information form, Buyer agrees in advance to be liable to pay the additional charges such as the order price, delivery costs and applicable tax, upon approval of the order.

2. Seller

Name/Title: Kaşif Gündoğdu

Mersis no: 2654898521000001
Address: Serdar-ı Ekrem Sk. Seraskerci Çıkmazı No:2 Beyoğlu, İstanbul
Telephone: +90 (212) 292 39 77
E-mail: info@kashifsofa.com

3. Buyer and Recipient

Buyer:	Recipient:
Name/Title: Address: Telephone: E-mail:	Name/Title: Address: Telephone: E-mail:

 

4. Details of the Product(s)
   • Main features of the product(s) are published on Seller’s website. If there is a campaign, Buyer can review the main features of the relevant product during the campaign. Campaigns are only valid until their applicable expiry date.
   • Purchase price of the products is shown in the check-out page and will be sent to the Buyer’s e-mail address following confirmation of the order. Delivery cost, which is the product shipping cost, will be paid by Buyer. Additional shipping, customs and other charges and fees may apply for orders outside of Turkey.
5. General Terms
   • Buyer acknowledges and agrees to have read and fully understood the preliminary information from the Website regarding main features of the product(s), sale price, payment methods and delivery of the product(s) and has approved them electronically.
   • Except for the products prepared in line with the Buyer’s request or personal needs, purchased product(s) shall be delivered to Buyer or Recipient at the address provided by Buyer within the period as prescribed in the preliminary information provided that such period shall not exceed the 30-days legal delivery period. Buyer has the right to terminate the agreement if the product(s) is not delivered within such period.
   • Although Seller uses its best efforts to daily update the list of available products, it is possible that the product(s) is not available in the stocks. In such cases, Seller will inform Buyer.
   • Seller must deliver the product fully, completely and having the qualities described in the order.
   • Seller may supply product(s) at the same quality and price provided to inform and obtain approval from Buyer before the expiry of its performance period under the agreement.
   • If it becomes impossible to deliver the product(s) subject to the order, Seller shall notify Buyer within 3 (three) days from the date Seller finds out about the impossibility and shall return the collected amount to Buyer within 14 (fourteen) days.
   • Buyer acknowledges and accepts that this agreement must be electronically confirmed for delivery of the product(s) subject to the order and if the product(s) price is not paid or is cancelled in the bank records for any reason, Seller shall be released from its obligation to deliver the product(s).
   • If the relevant bank or financing institution does not pay the price of the products to Seller due to any unfair or illegal use of the credit cards after the delivery of the product(s), Buyer shall return the product to Seller within 3 (three) days. The delivery fees related to such return shall be borne by Seller.
   • If Seller is not able to deliver the product(s) within due time due to force majeure events that are out of the control of the parties and are not foreseeable and prevents or delays performance of the obligations under this Agreement, Seller will notify Buyer of failure of delivery. In such a case, Buyer may choose any of the followings: (i) cancel the order, (ii) replace the product(s) with the equivalent product(s), and/or (iii) postpone the delivery of the products until the end of the relevant force majeure event. In the event of cancellation of the order by Buyer: (i) if the payment was made in cash, the paid amount shall be returned to Buyer in cash within 14 (fourteen) days, (ii) if the payment was made by credit card, the collected amount shall be returned to the relevant bank within 14 (fourteen) days. Buyer acknowledges and accepts that the transfer of the returned amount to Buyer’s account may take between two to three weeks according to the banking process and that Seller shall not be liable for any delay related to the banking process.
   • Seller can contact Buyer regarding the order via contact details mentioned in the Agreement.
   • Buyer shall inspect the product(s) subject to order before accepting the delivery. Buyer shall not accept delivery of the product(s) that is damaged, defective or broken or with damaged packaging etc. from the delivery company. Products that Buyer accepted the delivery of shall be considered without defect. It is Buyer’s responsibility to use the product with care following the delivery. If Buyer will use right to withdrawal from the agreement, the product shall not be used. Invoice must be returned.
   • Sales on this Website are addressed to consumers as retail sales. Seller reserves the right to cancel the agreement and not to deliver the product(s) if Seller suspects that Buyer’s intention is to resell the product(s).

6. Invoice Details

Invoice will be delivered to the invoice address with the delivery of the order.

7. Right to Withdraw
   • The Buyer has the right to withdraw from the contract within fourteen days without giving any reason and without paying any penalty.
   • The term of the right of withdrawal starts on the day the contract is concluded, in contracts related to the performance of services, and in contracts for the delivery of products, it starts on the day the Buyer or the third party determined by the Buyer receives the products. The Buyer may also use his right of withdrawal within the period from the conclusion of the contract until the delivery of the products.
   • In order to exercise the right of withdrawal, the Buyer must send the notification of the use of the right of withdrawal to the e-mail address or postal address of the Seller specified in Article 1, in writing or with a permanent data storage, before the right of withdrawal expires.
   • The Seller shall return all payments collected, including the delivery costs of the products to the Buyer, if any, within fourteen days from the date of delivery of the products subject to the right of withdrawal to the carrier specified in the preliminary information for return. However, if the Buyer returns the products with a carrier other than the one stipulated for the return, the obligation in question begins from the date the products reach the Seller.
   • Buyer shall return the product(s) with its package and standard accessories, if any, to Seller within 14 (fourteen) days from the withdrawal notification date. If the product invoice was a corporate invoice for a corporate Buyer, a return invoice must be issued and sent.
   • The Buyer is obliged to cover the return cost, not exceeding the delivery costs, if it is agreed in the preliminary information and the amount is included in the return with the carrier stipulated by the Seller. However, if the products delivered to the Buyer are defective within the scope of Article 8 of the Law, the Buyer cannot be held responsible for the costs of returning. If the Buyer requests, the return cost can be deducted from the cost of the products or services to be returned to him and the delivery costs.

8. Products for which no right of withdraw is allowed
9. Goods and services of which prices are changing depending on the fluctuations in the financial markets and out of the control of the Seller or provider.
10. The goods prepared in accordance with the request and personal needs of the customer,
11. The delivery of the perishables or the goods of which expiry date is short,
12. The delivery of the goods of which protective element such as package, tape, and seal is opened provided that it is inappropriate to return them due to health and hygiene concerns,
13. Goods which are mixed with other goods and impossible to separate intrinsically,
14. Books, digital contents and computer consumable materials which can be offered in the physical environment when their protective element such as package, tape, and seal is opened,
15. The delivery of the periodical publications such as journals and magazines except for the ones provided within the scope of a subscription agreement,
16. Accommodation, moving, rent a car, supply of foods and beverages, and recreational activities which have to be completed within a certain date or period,
17. Services fulfilled immediately in the electronic environment or incorporeal property that are delivered to the customer immediately,
18. Services which are started to be provided before the expiry date of the right to withdraw,
19. Contracts regarding movables, which are required to be registered in accordance with the Highway Traffic Law No. 2918 and dated 13/10/1983, and unmanned aerial vehicles that are required to be registered or registered,
20. Contracts regarding mobile phones, smart watches, tablets and computers delivered to the consumer,
21. Contracts concluded through auction in the form of live auction,
22. Contracts regarding the installation or assembly of the goods specified in the introduction and user manual by the seller or authorized service.

 

9. The Consumer Arbitration Committees and the Consumer Courts located at the place of the Buyer’s domicile (if in Turkey) or the headquarters of the Seller shall settle any dispute between the parties related to this agreement pursuant to legal monetary limits.